Management at a large, public facility approached Alliance Technologies for help regarding product liability. Recently installed carpeting in high traffic areas – representing a large investment across several buildings – had become obviously discolored during routine cleaning. Facility management was seeking a remedy from the carpet vendor, but the vendor claimed that the cleaning chemicals caused the issue. Alliance Technologies was called in to help resolve the situation.
set up a battery of tests and cleaning simulations using samples of carpet provided by the facility owner,
included controls with water, simple detergents, and alternative cleaning formulations,
and found that virtually all formulations, including plain water, caused the carpeting to bleed.
These conclusive, objective results led to a rapid and equitable settlement between the facility and the carpeting vendor.
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